FAQ:
Shipping your Media
Before deciding to use a data recovery service to recover your data, many of our
customers have questions regarding what went wrong or why did they lose data.
Here in the FAQ section, we have added some of the most common questions that
we have been asked and you may be able to find your answer here.
For brand-specific hard drive related questions, please click here.
If you cannot find an answer to your question, please click
here and we will be glad to answer any questions you may have.
How should I pack the media?
Wrap your media in anti-static bubble wrap, foam or bag then place the media in a box twice its size and fill the remainder of the box with foam or crumpled newspaper.
What is the best way to send my faulty media?
We have found that Royal Mail Special Delivery is a cost effective and speedy way to send the media; if you have a courier company that you regularly use this would be fine also. Of course you can always deliver the drive by hand if you are near to us.
Hello.
I want to send you my media but don't know the address.
How can payment be made? I intend to pay by credit card.
Thanks,
Ricardo Adao
For shipping instruction and address please click here.
Payment can be made by credit/debit card online or over the telephone when the job is completed, we also accept cheque and bank transfers.