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FAQ: General Information

Before deciding to use a data recovery service to recover your data, many of our customers have questions regarding what went wrong or why did they lose data.
Here in the FAQ section, we have added some of the most common questions that we have been asked and you may be able to find your answer here.

For brand-specific hard drive related questions, please click here.

If you cannot find an answer to your question, please click here and we will be glad to answer any questions you may have.

  I'm about to send my Hard Disk to see if any data is recoverable. Do I need to include any documentation with it?

  No, all what you need to include is your contact details and teh Job ID. The Job ID can be obtained from the online quotation system. All what you need to do is to request a quotation Click here for a quote, select the serviec you want to go for from the email you receive and then follow the steps to register your job online.
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