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International:
+971 55 5737644 |
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FAQ:
Billing / Accounts
Before deciding to use a data recovery service to recover your data, many of our
customers have questions regarding what went wrong or why did they lose data.
Here in the FAQ section, we have added some of the most common questions that
we have been asked and you may be able to find your answer here.
For brand-specific hard drive related questions, please click here.
If you cannot find an answer to your question, please click
here and we will be glad to answer any questions you may have.
When will I find out how much the total costs are for my data recovery?
As soon as we have run diagnostic checks, our technicians will know exactly what is wrong with your media and can estimate how long it will take. From their estimation, we can give you the exact cost.
How do I get my recovered data back?
Depending on the size of your data, we can return it to you on DVD’s (up to 20GB), USB/Firewire external drive, internal IDE/SCSI/SATA drive or if the data is small it can be sent on floppy or CD.
how much it will cost me if i want to have a full recovery for my hard disk?
Our data recovery pricing is based on the drive capacity, the operating system, and the complexity of the recovery.
The easiest way to get a quote is by using Online Quotation System or you can call us on +971 4 2667142.
Data Recovery Direct operates on No-File, No-Charge Policy.
What are your payment terms?
Payment can be made via cash, cheque or credit/debit card, please bear in mind that we need clear funds prior to releasing the data.
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