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Here at Data Recovery Direct our aim is to provide quality customer service to our clients during the data recovery and handling processes, from receiving your drive or server, recovering and coping your data to external media and shipping the data back to you.

If you have any comments, suggestions or you feel that something went wrong or you did not receive the service you expected, then please inform us.

Our success is to make all our clients satisfied.

If you wish to make a complaint about any aspect of the service you have received from Data Recovery Direct, write to us at:

Customer Service
Digital Gate LLC
Al-Ghurair City
Offices Tower
Office # 737
(P.O. Box: 39200)

email us at: info@drduae.com

If would like to receive a copy of our internal complaint handling procedure, please contact us on 055 5737486.